VU TERMS OF SERVICE
Welcome to VU located at www.vu.ca (the “Website”), which includes all subdomains present and future. Please read our conditions of use carefully. By using the www.vu.ca site and the services offered through it, you agree to be bound by the conditions of use and all related policies, conditions and guidelines. Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at firstname.lastname@example.org.
By visiting the www.vu.ca site, you agree that the laws of the Province of Quebec and the laws of Canada, without regard to principles of conflict of laws, will govern these Conditions of Use. The courts of the Province of Quebec shall have exclusive jurisdiction over all disputes. You agree that jurisdiction and venue in such courts is appropriate and you agree to submit to the jurisdiction of such courts.
REVISION OF TERMS
VU may revise these terms at any time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you and your continued use of this site signifies your acceptance of these revised terms. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages of this site.
The place for delivery of the Goods will be set out on the Order Confirmation. Any dates quoted for delivery of the goods are estimates only. Time for delivery will not be of the essence and the seller will not be liable for any loss or expenses sustained by the buyer arising from any delay in the delivery of the Goods howsoever caused. For more information about our delivery policies, please see the Delivery and Returns section.
All content included on the www.vu.ca site – such as text, without limitation, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software – is the property of vusunglass.com or content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content on the vu.ca website is the exclusive property of www.vu.ca and protected by Canadian and international copyright laws. All software used on the vusunglass.com site is the property of www.vu.ca or its software suppliers, and protected by Canadian and international copyright laws.
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES VU GATHER?
The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.
INFORMATION YOU GIVE US
We receive and store any information you enter on our websites or give us in any other way. You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make a reservation; provide information in Your Account (and you might have more than one, if you’ve used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists; and provide and rate reviews, when applicable. As a result of those actions, you might supply us with such information as your name, address, and telephone number; credit card information; names of people to whom purchases have been shipped, including address and telephone number; content of reviews and e-mails to us; and financial information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping experience, improving our customer service and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses the websites or advertisements and other content served by or on behalf of the websites.
HOW DOES VU HANDLE COOKIES?
VU uses tracking technology (“cookies”) on its website and by using the website you agree to their use. Cookies are small text files placed on your hard drive when you visit a web site, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.
NON-DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
Information about our customers is an important part of our business. We do not share customer information.
ARE CHILDREN ALLOWED TO USE VU?
If you’re under 18, you may use VU only with the involvement of a parent or guardian. If you choose to visit VU, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of Canada. If you have any concern about your privacy while shopping on VU, please contact us, and we will respond to your concern.
TERMS OF WARRANTY
Your frame and your lenses are guaranteed against manufacturing defect one year form the purchase date. Any claim will always have to be accompanied by the parts to be replaced. In the event of loss or accidental breaking this guarantee is not applicable. Our objective is to maintain your highest trust in us.