Examinations from a distance

Our exclusive, state-of-the-art equipment prevents physical proximity. We have also installed Plexiglas protective panels in places where it may be difficult to maintain an appropriate distance between people.

Reserved for 60+

Monday to Friday, from 9 a.m. to 11 a.m., our store will be reserved for customers who are 60 years and older, or who have underlying medical conditions. This will greatly reduce the number of people in the store so customers can feel confident they are coming to a safe place.

UV Ray frame disinfection

Thanks to latest technology, we can systematically sanitize all our frames with UV-C rays after each handling to guarantee a no-risk shopping experience.

Respecting social distancing

As the largest glasses store in the region, we were able to rearrange our showroom to respect the Ministry of Health and Social Services’s social distancing guidelines.

Free masks

You’ll be provided with a free, certified face mask when you come in.

Free shipping

We now ship your glasses to your home for free so that you don’t have to come back to pick them up.

VU express

We now offer a new drive thru experience so that you don’t have to come back inside the store to pick up your glasses.

Hand sanitizer dispensers

We have installed several dispensers throughout our store to distribute Health Canada approved hand sanitizer.

Improved ventilation system

We sterilized our ventilation system, increased the rate at which air is circulated (ACH), and installed high performance filters.

Closed displays

All our frames are displayed in closed displays, which only our eye care professionals can access.

Strict hygiene standards

We have reviewed and adjusted our maintenance and hygiene protocols to be able to welcome you into an even safer environment. The store is sterilized daily using products recommended by Health Canada and the waiting room chairs are sanitized after each use.

Sterilized uniforms

Our eye care professionals now wear uniforms that are washed daily.

Now, more than ever, you can count on us.

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Our office is currently closed. We are only accepting ocular emergencies for our customers. Please dial "1" in our menu to leave a message, your name and a call back number. We will get back to you as soon as possible. VU appreciate your comprehension.